System issues and maintenance
We have a live, automated system status page available at status.waggybytes.net.
This page reports both live and historical status of our applications.
It is hosted independently of our infrastructure so it will be accessible even if our entire data centre is down.
In case of an issue, we recommend checking this page before contacting us. If it’s flagged as a problem on there, we are aware of it and will be working on it.
You can also subscribe to e-mail alerts on that page so you can receive updates as soon as we post them.
System Maintenance and Updates
Any regular maintenance on our systems and applications is performed between 7pm and 10pm (UK local time) on Saturdays or Sundays.
Emergency maintenance (such as high-priority security updates) may also take place between 10pm and 11pm (UK local time) on weekdays.
We will endeavour to provide as much advance notice of service-impacting maintenance as possible on our status page (see above.) Please be aware that this may not always be possible.