What does “applied balance” mean on my invoice?

You may see “applied balance” as a payment against an invoice. The value stated can be positive or negative.

If it is negative, this is usually because the value of the invoice is less than the minimum payment we can take (£0.30 GBP.) This value will roll onto your next invoice and will display as “Brought forward” on the Billing tab’s Upcoming Invoice.

If the applied balance figure is positive, this means you previously had a credit balance (for example, when downgrading a Pro monthly-billed device to Standard) which was used to pay some or all of the invoice.

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1-Feb-2021 22:28:40
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